Support Center
We're here to help! Get assistance with your Osom Casino account, gaming questions, and technical issues through our comprehensive support system.
How Can We Help You?
Live Chat
Get instant help through our live chat system. Our support team is available 24/7 to assist you with any questions or issues.
Start ChatEmail Support
Send us a detailed message and we'll respond within 24 hours. Perfect for complex issues that require detailed explanations.
Send EmailPhone Support
Speak directly with our support team. Available 24/7 for urgent matters and account verification issues.
Call NowFrequently Asked Questions
How do I create an account with Osom Casino?
Creating an account is simple! Click the "Register" button on our homepage, fill in your personal details, verify your email and phone number, and you'll be ready to start playing. The entire process takes just a few minutes.
What payment methods do you accept?
We accept a wide range of secure payment methods including credit cards, debit cards, UPI, net banking, and popular digital wallets like Paytm, PhonePe, and Google Pay. All transactions are processed through secure, encrypted payment gateways.
How long do withdrawals take?
Withdrawal processing times vary by payment method. E-wallet withdrawals are typically processed within 24 hours, while bank transfers may take 3-5 business days. All withdrawals are subject to verification procedures for security purposes.
Is my personal information safe with Osom Casino?
Absolutely! We use industry-standard SSL encryption and advanced security measures to protect your personal and financial information. We never share your data with third parties without your explicit consent and comply with all data protection regulations.
How can I set up responsible gaming limits?
You can set deposit limits, session time limits, and loss limits through your account settings. We also offer self-exclusion options and provide links to professional help resources. Our support team can guide you through setting up these important controls.
What should I do if I can't access my account?
If you're having trouble accessing your account, try resetting your password using the "Forgot Password" link on the login page. If that doesn't work, contact our support team immediately. We'll help you regain access to your account securely.
Support Categories
Account Issues
Get help with account creation, login problems, password resets, and account verification issues.
- Account registration
- Login problems
- Password recovery
- Account verification
Payment & Banking
Assistance with deposits, withdrawals, payment methods, and transaction-related questions.
- Deposit issues
- Withdrawal problems
- Payment method setup
- Transaction history
Gaming Support
Help with game rules, technical issues, bonuses, and general gaming questions.
- Game rules and features
- Technical problems
- Bonus and promotions
- Game fairness
Technical Support
Resolve technical issues, browser compatibility problems, and mobile app support.
- Browser compatibility
- Mobile app issues
- Performance problems
- Connection issues
Send Us a Message
Emergency Support
Need Immediate Assistance?
For urgent matters such as account security issues, unauthorized transactions, or other critical problems, please contact us immediately: